7x24

Privacy Policy

Last updated: 2026-04-24

What we collect

  • Email address — required for signup and password reset. Nothing else is mandatory.
  • Hashed password — bcrypt, never plaintext.
  • Optional phone — only if user explicitly enrolls (currently unused).
  • Deposit/withdraw transaction hashes — for BTC, already public on the Bitcoin blockchain. For USD onramp, Stripe or PayPal session IDs.
  • Stripe / PayPal session metadata — only when you fund a USD deposit; used to map the payment back to your account.

What we do NOT collect

  • Government ID, passport, driver's license, or any KYC document.
  • Real name, date of birth, residential address.
  • Browser fingerprints, third-party advertising cookies, or profiling analytics.
  • Tor exit node IP addresses are not logged or persisted.

Where data lives

  • Account data: self-hosted PostgreSQL — not a third-party SaaS.
  • Clearnet traffic: passes through Cloudflare (TLS + DDoS protection).
  • Tor v3 hidden-service traffic does not pass through Cloudflare.
  • Trading orders are matched and settled internally; no on-chain footprint per trade.

Third parties

  • Cloudflare — clearnet edge / DDoS protection.
  • Stripe / PayPal — fiat onramp processors, only for USD deposits on clearnet. They see your card or PayPal account; the platform sees only what they pass back.
  • Binance public API — read-only price feed. The platform queries the public ticker; no account or credentials are exchanged.
  • We do not sell, rent, or share data with marketing brokers.

Account deletion

Email live chat on Session (see /support) from your signup address requesting deletion. Account row, balances, and transaction history are wiped. On-chain transactions remain on the public ledger (we cannot erase those).