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Support

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For USD or altcoin withdrawal, contact support here.

Session is an end-to-end encrypted, account-free messenger. Scan the QR or add our Session ID — no phone number, no email, no metadata.

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Account & Privacy

  • • Email-only signup — no ID, phone, or KYC
  • • Full Tor (.onion) support for anonymous access
  • • Password reset: contact support from your signup email
  • • Account deletion on request — all data wiped

Trading

  • • Limit and market orders. Settled at the live Binance reference price + 0.1% platform spread.
  • • No limit orders (avoids empty-book cold start)
  • • Orders are IoC — no cancel needed (unfilled = cancelled)
  • • Fees: 0.1% spread each side (≈0.2% round-trip)

Deposits & Withdrawals

  • • Deposit BTC on-chain to your generated address—only the Bitcoin miner fee.
  • • 20 USD markets, settled at live Binance pricing + 0.1% spread.
  • • Each order settles within 0-180 seconds at the Binance reference price.
  • • BTC withdrawal: on-chain after admin review. USD / altcoin withdrawal: email live chat on Session (see /support) for offline handling.

Availability

  • • Trading engine: 24/7/365 — bound by platform uptime.
  • • Support email: replied best-effort within 24h business days
  • • Funds at risk: mark subject URGENT — prioritized
  • • Trade history is private to your account.

Before contacting support

Include your signup email, a clear description of the issue, and any relevant transaction hashes (BTC) or order IDs. BTC deposits and withdrawals are visible on the Bitcoin blockchain and usually self-explanatory.

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